Privacy Policy
Effective date: January 21, 2026
PDFTwo ("we", "our", "us") provides PDF conversion services. This policy explains what data we collect, how we use it, and your choices.
Information we collect
- Email address (for account creation and delivery of login credentials).
- Uploaded files and metadata (file name, size, type) to perform requested conversions.
- Payment identifiers from PayPal to confirm payment status.
How we use your information
- Process and deliver your converted files.
- Create and manage your account credentials.
- Verify payment and enable downloads.
- Provide support and respond to inquiries.
Data retention
Uploaded files are automatically deleted after 24 hours. Account and order records may be kept for compliance and support purposes.
Payments
Payments are processed by PayPal. We do not store your full card details. PayPal may collect additional information under its own privacy policy.
Your choices
You can request deletion of your account or data by contacting us at support@pdftwo.com.
Contact
If you have any questions about this policy, please contact support@pdftwo.com.